This Privacy Policy shall be read in conjunction with the Terms of Use (Terms and Conditions) agreed by you while registering on www.dronwoodtrade.in for availing its services.
Personal Information Collection
Dronwood Trade collects Personal Information about you from a variety of sources, including:
Online interactions including via our website (www.dronwoodtrade.in), messaging services, or Dronwood-branded social media platforms.
Offline interactions, including marketing campaigns, registration forms, promotional entries, and direct communication through our customer service.
Your interactions with online targeted content provided by us or our service providers on third-party websites or applications.
Third parties, such as analytics providers, payment and delivery services, advertising networks, and third-party software.
Consent
Dronwood Trade will obtain your consent in writing or electronically before collecting Personal Information required to provide our services. Personal Information includes, but is not limited to:
Name
Date of birth
Communication address
Purchase and payment-related information (invoice, payment records, payment methods, bank details, payment dates)
Contact details (phone number, email address)
Demographic data (gender, nationality, age)
Location data
Device and browsing information (IP address, browser history, Wi-Fi connection, IMSI, IMEI)
Personal Information provided will be accepted on an ‘as is’ basis. Dronwood Trade shall not be responsible for its accuracy. Information collected will solely serve purposes related to the provision of products, services, and facilities as outlined in the Terms of Use.
You may opt-out from providing Personal Information; however, this will restrict you from availing Dronwood Trade’s services. You may withdraw your consent or address any privacy concerns by contacting us at:
Email: support@dronwoodtrade.in
Address: [Insert Dronwood Trade Office Address Here]
Purpose
Dronwood Trade requires Personal Information to:
Fulfill your product/service requests and contact you via email, phone, SMS, or other means.
Provide necessary administrative notices, alerts, and communications regarding your account.
Conduct market research, project planning, and fraud prevention.
Evaluate creditworthiness and conduct background checks.
Comply with legal, regulatory, and contractual obligations.
Enhance customer engagement and improve marketing initiatives.
Your Personal Information will be retained while your account or services with Dronwood Trade remain active, or as legally required. Upon termination, data retention will comply with applicable laws or company policies. Non-identifiable data may remain on servers for analytics purposes.
Updating Personal Information
We encourage you to update your Personal Information regularly. You may review, correct, amend, or request deletion of inaccurate or incomplete Personal Information. Dronwood Trade is not responsible for the authenticity of information provided by you.
Sharing/Transfer/Disclosure of Personal Information
Your Personal Information will not be sold or transferred to unaffiliated third parties without your consent, except to:
Affiliates or third-party providers essential to delivering agreed services.
Regulatory or judicial authorities to comply with legal obligations.
Another entity following a merger, sale, or business transfer, ensuring equivalent data protection standards.
Unsolicited Information
Dronwood Trade will not send unsolicited communications without your consent. You may opt-out of promotional communications at any time by following instructions provided in communications or contacting us directly.
Retention of Personal Information
Personal Information will be retained only as long as necessary for its intended purpose or as required by applicable law. Information may remain stored unless permanently deleted or purged.
Third-Party Services
Dronwood Trade permits third-party subscription-based services through its platform. We are not responsible for third-party actions or policies and advise reviewing their privacy policies.
Use of Cookies
Dronwood Trade uses cookies to enhance user experience, track usage behavior, and compile aggregated data. Cookies do not personally identify users but track devices and browsing activities. You may disable cookies through your browser settings at your discretion.
Use of Mobile Applications
Additional terms governing the usage of Dronwood Trade mobile applications, including the collection and disclosure of Personal Information, shall be read alongside this Privacy Policy.
Links to Other Websites
Our website may contain links to external websites. We are not responsible for the privacy policies of such sites and encourage you to review their respective policies.
Children’s Data
Our website is not intended for minors. Parents and legal guardians should ensure minors do not provide Personal Information.
IP Addresses
IP addresses may be collected to manage website functionality, diagnose server issues, and gather demographic insights. Certain IP addresses may be blocked if misused.
Data Security
We implement reasonable security measures aligned with industry standards to protect Personal Information. However, data transmission is never fully secure, and users are responsible for safeguarding login credentials.
Changes in Privacy Policy
Dronwood Trade reserves the right to update this Privacy Policy at any time. Changes become effective upon posting on our website.
Grievance Officer
For grievances regarding misuse or processing of your Personal Information, please contact:
Grievance Officer: [Insert Name]
Email: grievance@dronwoodtrade.in
We will address your concerns expeditiously within one month of receiving the grievance.
Contact Us
For any queries or concerns related to your Personal Information, please contact:
Dronwood Trade
Email: support@dronwoodtrade.in